Quality standards for patient-specific content
with medical accuracy
Complex medicine made understandable – precisely explained, emotionally accessible.
Our content is based on the highest medicolegal requirements. We ensure that the content we produce corresponds to medical knowledge, is based on the guidelines and includes individual implementations by the respective users and clinics. Our content is also checked several times, has been approved by at least 8 experts and therefore fulfills the requirements for effective assumption of liability.
But how can it be ensured that this content complies with legal requirements and at the same time meets the needs of patients? We will explain this to you below.
Our criteria for our content
We attach great importance to the highest quality of our educational content. For this reason, we create the necessary information and documents in a multi-stage process.
Research
In collaboration with doctors, our medical writers draw up the initial guidelines and use them to create the structure of the information.
Enrichment with details
We add all relevant information related to the treatment pathway, including risks and aftercare.
Visualization and translation
It essentially depends on how the information is conveyed. That’s why we spend a lot of time on visualization.
We convey complex medical content that also meets the psychological needs of patients before their procedure.
1. research and selection of relevant content
Through extensive research and in collaboration with doctors in the relevant specialties, our medical writer team gathers comprehensive information about the medical procedure and everything it entails, such as the following
- Behavioral instructions for the time before the procedure
- Operation procedure and surgical techniques
- Intra- and postoperative risks, long-term effects and much more.
The information collected is condensed and reformulated in such a way that it is suitable for informing patients who have no prior medical knowledge.
2. the right level of detail
It is not only important what information is conveyed to patients, but also how this is done.
medudoc explains surgical procedures and the associated risks in an understandable way that strikes a balance between necessary detail on the one hand and abstraction on the other.
This ensures that patients are well informed and educated after the information process and are not frightened or unsettled.
3. provision of the visualization aids
Realistic videos of surgical procedures can have a frightening effect on non-physicians and may even cause patients to reconsider their willingness to undergo surgery.
On the other hand, educational materials such as drawings and comic-like illustrations that are often used in clinics are often too simplified and abbreviated and therefore unsuitable for comprehensive Patient Education.
At medudoc, we have taken the holistic approach of considering both physiological and psychological factors when creating educational content. This is what makes medudoc special.
The holistic approach of medudoc is reflected in the included presentation of the patient journey.
Patients who have to undergo surgery are not only in a physically stressful situation, but also psychologically. Many patients are anxious and worried in the time leading up to their operation.
Smooth hospital processes can have a significant impact on patients’ experience in hospital and ultimately on their well-being.
medudoc videos can be customized to include specific information about pre- or post-operative instructions, procedures during the hospital stay, and how to prepare and engage as a patient.
If certain aspects of the patient journey are less relevant in individual cases, the attending physician can simply deselect these segments. By removing irrelevant or inapplicable aspects, a highly personalized and precise educational video is created.
Patient empowerment is one of our most important values.
We believe that comprehensive Patient Education should not only include information about the disease and the appropriate treatment, but must also include important aspects of the patient journey.
The process of creating our content has been tried and tested over many years
