{"id":1862,"date":"2021-09-07T22:12:00","date_gmt":"2021-09-07T20:12:00","guid":{"rendered":"https:\/\/medudoc.com\/support-faq\/"},"modified":"2026-01-13T14:53:52","modified_gmt":"2026-01-13T12:53:52","slug":"support-faq","status":"publish","type":"page","link":"https:\/\/medudoc.com\/en\/support-faq\/","title":{"rendered":"Support &amp; FAQ"},"content":{"rendered":"<style>.kb-row-layout-id392_cb943f-86 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id392_cb943f-86 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id392_cb943f-86 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:600px;margin-left:auto;margin-right:auto;padding-top:150px;padding-right:0px;padding-bottom:120px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id392_cb943f-86 > .kt-row-layout-overlay{opacity:0.70;background-image:url('https:\/\/medudoc.com\/wp-content\/uploads\/2021\/04\/bg-0.png');background-size:cover;background-position:center center;background-attachment:fixed;background-repeat:no-repeat;}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (hover: none){.kb-row-layout-id392_cb943f-86 > .kt-row-layout-overlay{background-attachment:scroll;}}@media all and (max-width: 1024px){.kb-row-layout-id392_cb943f-86 > .kt-row-column-wrap{padding-top:140px;padding-right:0px;padding-bottom:80px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id392_cb943f-86 > .kt-row-column-wrap{padding-top:120px;padding-right:20px;padding-bottom:50px;padding-left:20px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id392_cb943f-86 alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column392_9b1604-f5 > .kt-inside-inner-col{padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}.kadence-column392_9b1604-f5 > .kt-inside-inner-col,.kadence-column392_9b1604-f5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column392_9b1604-f5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column392_9b1604-f5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column392_9b1604-f5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column392_9b1604-f5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column392_9b1604-f5{position:relative;}@media all and (max-width: 1024px){.kadence-column392_9b1604-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column392_9b1604-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column392_9b1604-f5 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85, .wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85[data-kb-block=\"kb-adv-heading392_8d93bc-85\"]{margin-bottom:22.5px;text-align:center;line-height:1em;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85[data-kb-block=\"kb-adv-heading392_8d93bc-85\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85[data-kb-block=\"kb-adv-heading392_8d93bc-85\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85, .wp-block-kadence-advancedheading.kt-adv-heading392_8d93bc-85[data-kb-block=\"kb-adv-heading392_8d93bc-85\"]{margin-bottom:17.5px;}}<\/style>\n<h1 class=\"kt-adv-heading392_8d93bc-85 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading392_8d93bc-85\">Support &amp; FAQ<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading392_28ceb9-11, .wp-block-kadence-advancedheading.kt-adv-heading392_28ceb9-11[data-kb-block=\"kb-adv-heading392_28ceb9-11\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading392_28ceb9-11 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading392_28ceb9-11[data-kb-block=\"kb-adv-heading392_28ceb9-11\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading392_28ceb9-11 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading392_28ceb9-11[data-kb-block=\"kb-adv-heading392_28ceb9-11\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading392_28ceb9-11 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading392_28ceb9-11\">Questions and answers on important topics related to the medudoc platform, Patient Education, Informed Consent and more.<\/p>\n<\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id392_0b5c00-ad > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id392_0b5c00-ad > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id392_0b5c00-ad > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:90px;padding-right:0px;padding-bottom:90px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id392_0b5c00-ad > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id392_0b5c00-ad > .kt-row-column-wrap{padding-top:90px;padding-right:50px;padding-bottom:80px;padding-left:50px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id392_0b5c00-ad > .kt-row-column-wrap{padding-top:70px;padding-right:20px;padding-bottom:60px;padding-left:20px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id392_0b5c00-ad alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column392_e71d18-45 > .kt-inside-inner-col{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kadence-column392_e71d18-45 > .kt-inside-inner-col,.kadence-column392_e71d18-45 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column392_e71d18-45 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column392_e71d18-45 > .kt-inside-inner-col{flex-direction:column;}.kadence-column392_e71d18-45 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column392_e71d18-45 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column392_e71d18-45{position:relative;}@media all and (max-width: 1024px){.kadence-column392_e71d18-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column392_e71d18-45 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column392_e71d18-45 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-row-layout-id392_eaf2e4-c5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id392_eaf2e4-c5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id392_eaf2e4-c5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-none, 0rem );row-gap:var(--global-kb-gap-none, 0rem );max-width:960px;margin-left:auto;margin-right:auto;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id392_eaf2e4-c5 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id392_eaf2e4-c5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id392_eaf2e4-c5 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id392_eaf2e4-c5 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column392_f5d02f-9e > .kt-inside-inner-col{padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}.kadence-column392_f5d02f-9e > .kt-inside-inner-col,.kadence-column392_f5d02f-9e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column392_f5d02f-9e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column392_f5d02f-9e > .kt-inside-inner-col{flex-direction:column;}.kadence-column392_f5d02f-9e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column392_f5d02f-9e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column392_f5d02f-9e{position:relative;}.kadence-column392_f5d02f-9e, .kt-inside-inner-col > .kadence-column392_f5d02f-9e:not(.specificity){margin-top:0px;margin-right:20px;margin-bottom:0px;margin-left:0px;}@media all and (max-width: 1024px){.kadence-column392_f5d02f-9e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column392_f5d02f-9e, .kt-inside-inner-col > .kadence-column392_f5d02f-9e:not(.specificity){margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}}@media all and (max-width: 767px){.kadence-column392_f5d02f-9e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column392_f5d02f-9e inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kt-accordion-id392_11f3a8-69 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:20px;}.kt-accordion-id392_11f3a8-69 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;background:var(--global-palette9, #ffffff);padding-top:30px;padding-right:30px;padding-bottom:40px;padding-left:30px;}.kt-accordion-id392_11f3a8-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:var(--global-palette8, #F7FAFC);font-size:1.1em;line-height:1.4em;font-weight:bold;text-transform:none;color:var(--global-palette4, #2D3748);padding-top:25px;padding-right:30px;padding-bottom:25px;padding-left:30px;}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette4, #2D3748);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:var(--global-palette4, #2D3748);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette8, #F7FAFC);}.kt-accordion-id392_11f3a8-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header:hover, \n\t\t\t\tbody:not(.hide-focus-outline) .kt-accordion-id392_11f3a8-69 .kt-blocks-accordion-header:focus-visible{color:var(--global-palette4, #2D3748);background:var(--global-palette8, #F7FAFC);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion--visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette4, #2D3748);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger{background:var(--global-palette4, #2D3748);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette8, #F7FAFC);}.kt-accordion-id392_11f3a8-69 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id392_11f3a8-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{color:var(--global-palette1, #3182CE);background:var(--global-palette8, #F7FAFC);border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle )  > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette1, #3182CE);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:var(--global-palette1, #3182CE);}.kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id392_11f3a8-69:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:var(--global-palette8, #F7FAFC);}@media all and (max-width: 1024px){.kt-accordion-id392_11f3a8-69 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id392_11f3a8-69 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id392_11f3a8-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id392_11f3a8-69 .kt-accordion-inner-wrap{display:block;}.kt-accordion-id392_11f3a8-69 .kt-accordion-inner-wrap .kt-accordion-pane:not(:first-child){margin-top:20px;}.kt-accordion-id392_11f3a8-69 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;}.kt-accordion-id392_11f3a8-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header{font-size:0.9em;}.kt-accordion-id392_11f3a8-69 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible,\n\t\t\t\t.kt-accordion-id392_11f3a8-69 > .kt-accordion-inner-wrap > .wp-block-kadence-pane > .kt-accordion-header-wrap > .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette9, #ffffff);border-top-style:solid;border-right-color:var(--global-palette9, #ffffff);border-right-style:solid;border-bottom-color:var(--global-palette9, #ffffff);border-bottom-style:solid;border-left-color:var(--global-palette9, #ffffff);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id392_11f3a8-69 kt-accordion-has-11-panes kt-active-pane-3 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"true\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane392_c500ad-f1\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What does &#8220;Patient Education&#8221; mean in a legal context?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Patient Education is the central medical duty to inform patients about the type, purpose, risks, alternatives, consequences and urgency of treatment <strong>before<\/strong> an intervention.<br\/>It is a basic prerequisite for <strong>effective informed consent<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legal basis Austria<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00a7 Section 49 (2) \u00c4rzteG &#8211; Duty to provide complete, comprehensible information <\/li>\n\n\n\n<li>\u00a7 5 Hospitals and Health Resorts Act (KAKuG) &#8211; Patients&#8217; rights<\/li>\n\n\n\n<li>\u00a7 Section 1325 ABGB &#8211; Compensation in the event of disclosure errors<\/li>\n\n\n\n<li>Established case law of the Supreme Court on clarification, documentation, burden of proof<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Legal basis Germany<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Established BGH case law on the duty of disclosure<\/li>\n\n\n\n<li>\u00a7\u00a7 Sections 630a-630h BGB &#8211; Treatment contract, information, documentation<\/li>\n\n\n\n<li>Patients&#8217; Rights Act 2013<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane392_d1e528-54\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is &#8220;informed consent&#8221;?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Informed consent is the patient&#8217;s <strong>valid agreement<\/strong> to a medical intervention after he or she has received and understood all essential information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Germany:<\/strong><\/h3>\n\n\n\n<p>Legal basis: Sections 630d, 630e BGB.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Austria:<\/strong><\/h3>\n\n\n\n<p>Derivation from ABGB (\u00a7\u00a7 110, 1325 ABGB) + Supreme Court case law (analogy to BGB).<\/p>\n\n\n\n<p>Without informed consent, any intervention would be a bodily injury.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane392_45cab9-39\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What are the risks for doctors if they provide insufficient information?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><strong>Germany<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reversal of the burden of proof according to \u00a7 630h BGB <\/li>\n\n\n\n<li>Liability for damages and compensation for pain and suffering<\/li>\n\n\n\n<li>Criminal relevance in cases of gross negligence<\/li>\n\n\n\n<li>Lack of documentation = error in clarification<\/li>\n\n\n\n<li><strong>BGH: Lack of proof of clarification \u2192 case is usually lost by the court.<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Austria<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Claim for damages according to \u00a7 1325 ABGB<\/li>\n\n\n\n<li>Liability of the facility and the person providing treatment<\/li>\n\n\n\n<li>Consequences of disciplinary law \/ \u00c4rzteG<\/li>\n\n\n\n<li>Supreme Court regularly rules in favor of the patient in cases of uncertainty of evidence<\/li>\n\n\n\n<li><strong>OGH Guideline:<\/strong> What is not documented is deemed not to have taken place.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane392_3afdfa-30\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What requirements does current case law place on information?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Common requirements Germany + Austria<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Individualized:<\/strong> Patient-specific risks must be addressed.<\/li>\n\n\n\n<li><strong>Timely:<\/strong> No information &#8220;shortly before the procedure&#8221;.<\/li>\n\n\n\n<li><strong>Understandable:<\/strong> Layman-friendly, without technical jargon.<\/li>\n\n\n\n<li><strong>Dialogic:<\/strong> Personal doctor-patient consultation obligatory.<\/li>\n\n\n\n<li><strong>Documented:<\/strong> Complete, traceable documentation.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Germany (BGH)<\/h3>\n\n\n\n<p>Special emphasis on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>economic enlightenment<\/li>\n\n\n\n<li>Therapeutic education<\/li>\n\n\n\n<li>Self-determination education<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Austria (OGH)<\/h3>\n\n\n\n<p>Special emphasis on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Duty to inquire: The doctor must ensure that the patient understands.<\/li>\n\n\n\n<li>Risk disclosure<\/li>\n\n\n\n<li>Urgency and alternatives<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane392_b6eb38-8f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why does digital Patient Education increase legal certainty?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Digital processes reduce traditional sources of error and increase process quality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Advantages that are legally relevant in both countries:<\/h3>\n\n\n\n<p>\u2713 <strong>Standardized mandatory content<\/strong><br\/>Meets the completeness requirements of BGH and OGH case law.<\/p>\n\n\n\n<p>\u2713 <strong>Individualized educational videos<\/strong><br\/>Meet the criterion &#8220;tailored to the individual situation&#8221;.<\/p>\n\n\n\n<p>\u2713 <strong>Verifiable documentation<\/strong><br\/>Time stamp, versioning and confirmation can be used in court.<\/p>\n\n\n\n<p>\u2713 <strong>Comprehensibility through visual presentation<\/strong><br\/>Media-supported information facilitates proof of understanding (BGH and OGH value comprehensibility highly).<\/p>\n\n\n\n<p>\u2713 <strong>Relief for medical staff<\/strong><br\/>Digitalization covers standard modules, doctors focus on individual topics.<\/p>\n\n\n\n<p><strong>Practical:<\/strong> medudoc usually saves <strong>15-30 minutes<\/strong> per patient.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane392_6a1655-ce\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Does a digital sex education video count as full education?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><strong>No.<\/strong><br\/>Neither in Germany nor in Austria does a video replace a personal consultation with a doctor.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Legal situation:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>DE:<\/strong> \u00a7 630e BGB requires a personal interview.<\/li>\n\n\n\n<li><strong>AT:<\/strong> OGH and \u00a7 49 \u00c4rzteG require an &#8220;individual consultation&#8221;.<\/li>\n<\/ul>\n\n\n\n<p>However, digital content may:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>prepare<\/li>\n\n\n\n<li>structure<\/li>\n\n\n\n<li>ensure completeness<\/li>\n\n\n\n<li>Increase comprehensibility<\/li>\n\n\n\n<li>Support documentation<\/li>\n<\/ul>\n\n\n\n<p>\u2192 They are a <strong>legally compliant supplementary element<\/strong>, not a replacement.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane392_c3888e-87\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How does an educational video contribute to the fulfillment of &#8220;individual education&#8221;?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<h3 class=\"wp-block-heading\">Demonstrable advantages:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Presentation of individual risk factors<\/li>\n\n\n\n<li>Mapping of patient-specific OR scenarios<\/li>\n\n\n\n<li>Adaptation to languages, health literacy, learning style<\/li>\n\n\n\n<li>Reproducible evidence in court<\/li>\n\n\n\n<li>Higher patient compliance &amp; understanding<\/li>\n<\/ul>\n\n\n\n<p><strong>Courts value media if they demonstrably increase quality and comprehensibility.<\/strong><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane392_c403fb-ca\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How are language barriers dealt with in a legally correct manner?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<h3 class=\"wp-block-heading\">Common denominator Germany + Austria:<\/h3>\n\n\n\n<p><strong>Patients must understand the content, otherwise the consent is invalid.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Classic solution:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>qualified interpreters<\/li>\n\n\n\n<li>Interpreters must be neutral and professionally qualified<\/li>\n\n\n\n<li>Relatives only permitted as interpreters in exceptional cases<\/li>\n\n\n\n<li>Documentation of the interpreting assignment required<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">AI-based real-time translation from medudoc<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>GDPR-compliant (EU region, no third countries)<\/li>\n\n\n\n<li>Accurate medical terminology<\/li>\n\n\n\n<li>Doctor checks and confirms comprehensibility<\/li>\n\n\n\n<li>Data processing minimal, secure, auditable<\/li>\n\n\n\n<li>Conversation is saved<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane392_9fc0bb-a3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How do you document information in compliance with the law?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<h3 class=\"wp-block-heading\">In Germany:<\/h3>\n\n\n\n<p>Mandatory contents according to \u00a7 630f BGB: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Time<\/li>\n\n\n\n<li>Contents<\/li>\n\n\n\n<li>Materials (videos, forms)<\/li>\n\n\n\n<li>Questions from the patient<\/li>\n\n\n\n<li>Confirmation from the doctor<\/li>\n\n\n\n<li>Consent<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">In Austria:<\/h3>\n\n\n\n<p>Based on OGH and \u00c4rzteG:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Comprehensible documentation of all risks<\/li>\n\n\n\n<li>Personal conversation content<\/li>\n\n\n\n<li>Media used<\/li>\n\n\n\n<li>Questions from the patient<\/li>\n\n\n\n<li>Documentation of the assurance of understanding<\/li>\n<\/ul>\n\n\n\n<p><strong>Digital systems such as medudoc deliver automatically:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tamper-proof versioning<\/li>\n\n\n\n<li>Timestamp<\/li>\n\n\n\n<li>Traceability<\/li>\n\n\n\n<li>Evidence of the promotion of understanding<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane392_06b4e9-6f\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\" type=\"button\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Why do digital reconnaissance processes save time?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Because digital systems take over the repetitive part.<br\/>Doctors get directly involved in individual and critical aspects.<\/p>\n\n\n\n<p><strong>effects per patient:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>15-30 minutes less time required<\/li>\n\n\n\n<li>fewer form errors<\/li>\n\n\n\n<li>fewer queries<\/li>\n\n\n\n<li>Better compliance and less follow-up information<\/li>\n\n\n\n<li>Relief for care, assistance &amp; administration<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div><style>.kb-row-layout-id392_c9dff3-f5 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id392_c9dff3-f5 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id392_c9dff3-f5 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:600px;margin-left:auto;margin-right:auto;padding-top:80px;padding-right:0px;padding-bottom:80px;padding-left:0px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id392_c9dff3-f5 > .kt-row-layout-overlay{opacity:0.50;background-image:url('https:\/\/medudoc.com\/wp-content\/uploads\/2021\/04\/bg-0.png');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}@media all and (max-width: 1024px){.kb-row-layout-id392_c9dff3-f5 > .kt-row-column-wrap{padding-top:70px;padding-right:40px;padding-bottom:70px;padding-left:40px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id392_c9dff3-f5 > .kt-row-column-wrap{padding-top:70px;padding-right:20px;padding-bottom:70px;padding-left:20px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id392_c9dff3-f5 alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column392_e1f4c6-0f > .kt-inside-inner-col{padding-top:10px;padding-right:10px;padding-bottom:10px;padding-left:10px;}.kadence-column392_e1f4c6-0f > .kt-inside-inner-col,.kadence-column392_e1f4c6-0f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column392_e1f4c6-0f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column392_e1f4c6-0f > .kt-inside-inner-col{flex-direction:column;}.kadence-column392_e1f4c6-0f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column392_e1f4c6-0f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column392_e1f4c6-0f{position:relative;}@media all and (max-width: 1024px){.kadence-column392_e1f4c6-0f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column392_e1f4c6-0f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column392_e1f4c6-0f inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading392_790c84-ce, .wp-block-kadence-advancedheading.kt-adv-heading392_790c84-ce[data-kb-block=\"kb-adv-heading392_790c84-ce\"]{margin-bottom:40px;text-align:center;line-height:1em;font-style:normal;text-transform:none;}.wp-block-kadence-advancedheading.kt-adv-heading392_790c84-ce mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading392_790c84-ce[data-kb-block=\"kb-adv-heading392_790c84-ce\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading392_790c84-ce img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading392_790c84-ce[data-kb-block=\"kb-adv-heading392_790c84-ce\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading392_790c84-ce wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading392_790c84-ce\">Do you have any questions?<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c, .wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c[data-kb-block=\"kb-adv-heading392_6004ae-3c\"]{margin-top:0px;margin-right:0px;margin-bottom:20px;margin-left:0px;text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c[data-kb-block=\"kb-adv-heading392_6004ae-3c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c[data-kb-block=\"kb-adv-heading392_6004ae-3c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c, .wp-block-kadence-advancedheading.kt-adv-heading392_6004ae-3c[data-kb-block=\"kb-adv-heading392_6004ae-3c\"]{margin-top:0px;margin-right:0px;margin-bottom:20px;margin-left:0px;}}<\/style>\n<p class=\"kt-adv-heading392_6004ae-3c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading392_6004ae-3c\">Then please do not hesitate to contact us at any time. We will be happy to answer any questions you may have about our platform and the legal framework associated with our platform. <\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns392_d44c36-27{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns392_d44c36-27 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns392_d44c36-27\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn392_fb48c5-79.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn392_fb48c5-79.kb-button{padding-top:14px;padding-bottom:14px;margin-top:20px;margin-right:0px;margin-bottom:0px;margin-left:0px;}<\/style><a class=\"kb-button kt-button button kb-btn392_fb48c5-79 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/medudoc.com\/en\/contact-us\/\"><span class=\"kt-btn-inner-text\">Contact information<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Support &amp; FAQ Questions and answers on important topics related to the medudoc platform, Patient Education, Informed Consent and more. Do you have any questions? Then please do not hesitate to contact us at any time. We will be happy to answer any questions you may have about our platform and the legal framework associated&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"enable","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1862","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"medudocdev","author_link":"https:\/\/medudoc.com\/en\/author\/medudocdev\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/pages\/1862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/comments?post=1862"}],"version-history":[{"count":0,"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/pages\/1862\/revisions"}],"wp:attachment":[{"href":"https:\/\/medudoc.com\/en\/wp-json\/wp\/v2\/media?parent=1862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}