Preoperative patient education by the physician is a decisive step in the treatment process. It ensures that patients make an informed decision about upcoming procedures. For this, however, the patient must have understood the content of the patient education in as much detail as possible.
Unfortunately, this is not always the case. Below, we show which factors impair the patient’s understanding of the upcoming procedure and how medudoc’s modern patient education solution helps to avoid this.
Factors in patient understanding
1. Complexity of medical information
Medical information is often very detailed and contains complex technical terms that are difficult for laypeople to understand. The use of complicated medical terminology considerably impairs the quality of patients’ understanding. They feel overwhelmed and do not fully understand the consequences of their decision.
2. How information is presented
The way information is conveyed is decisive for patients’ understanding of the upcoming procedure. Visual aids such as diagrams, videos, interactive explanations and clear language contribute considerably to better understanding.
3. Level of education and cognitive abilities
Patients with a higher level of education and more pronounced cognitive abilities are generally better able to understand complex medical information. By contrast, patients with a lower level of education may find it more difficult to process such information. An individually adapted communication strategy is therefore crucial to ensure that all patients receive the information relevant to them in an understandable way.
4. Anxiety and stress before surgery
Patients’ emotional state plays an essential role in their ability to take in patient education information. Anxiety and stress can considerably impair understanding and retention of the content conveyed, which increases the risk of misunderstandings.
5. Time pressure in medical practice
In medical practice, there is often not enough time for comprehensive and understandable patient education. Time pressure means that information is conveyed in shortened form or less clearly. As a result, patients do not have enough opportunity to ask questions or to process the information at their own pace, which makes understanding more difficult.
6. Language barriers
Language barriers are another decisive factor that can considerably impair patients’ understanding. Patients whose first language differs from the physician’s often have difficulty fully understanding medical information, which can lead to misunderstandings.
Digital solutions as the key to better patient education
medudoc’s patient education offers a promising solution to the challenges of informed decision-making before a procedure described above. medudoc provides a video-based, customisable platform that prepares medical information in a visual form that laypeople can understand. Patients can take in the content in their own language and at their own pace, which enables them to make well-founded decisions.
A particular advantage of medudoc lies in the platform’s modular structure, which allows specific information on each procedure to be added individually. For example, relevant accompanying measures can easily be integrated into patient education on anaesthetic techniques, which clearly improves the information on risks. All content is created in accordance with the guidelines of the specialist societies and independently reviewed by practising physicians to ensure high content quality and safety.
The use of visual aids such as videos ensures that even complex medical matters are presented comprehensibly. This is particularly valuable for patients suffering from stress or anxiety, as they have the opportunity to watch the information several times and so deepen their understanding.

Conclusion: improving the quality of understanding through modern approaches
Patients’ understanding in preoperative patient education is influenced by many factors, including the complexity of the information, the type of communication, emotional states and language barriers. Digital patient education, as offered by medudoc, is a modern solution that makes it possible to meet these challenges. Customisable, video-based patient education in plain language with visual support considerably increases comprehensibility, which contributes to well-founded and informed decisions by patients.
Better understanding of the patient education content not only leads to greater safety and trust among patients, but also reduces the risk of legal disputes and improves the quality of medical care overall.
